ORDERING
For your convenience we accept Visa, MasterCard, American
Express, and Discover cards. Orders can be placed through
our shopping cart, or by calling our toll free number.
Ordering quality
Unlike most Internet merchants we do not employ an automated
order processing service. All orders are carefully checked
to ensure quality. If your order reflects a discrepancy,
one of Mina Gallery's knowledgeable staff members will be
in contact with you. That right! With Mina Gallery there
are not surprises.
Special Orders
Most of our featured parts are developed and manufactured
in Europe. In some cases products ordered will not be in
stock in our California Warehouse. If such a situation should
arise, your account will not be charged. A Mina Gallery
staff member will contact you with the details of your order.
Your account will only be charged if you are still interested
in placing the order. Special orders will require at least
a 50% deposit. Special order terms will be made during your
purchase.
Unless otherwise stated, special orders cannot be refunded.
Taxation
California residents must pay 8.25% sales tax.
Orders from outside California pay no sales tax.
SHIPPING POLICY & RATES
Mina Gallery stands behind its speedy and reliable shipping
services.
Most of our featured items are in stock in our California
warehouse. Ready to ship orders will usually be processes
and shipped within the same day. Most orders take approximately
5-9 business days to arrive. Items not in stock may take
up to 14 days to arrive. Special orders may take up to 21
extra days to arrive from Europe.
Our shipping rates are calculated based on product cost,
weight, and size. Shipping costs are offset against the
total price of your order.
California Residents get free shipping on orders up to
$999.99
After that Californian orders pay only half of regular shipping
costs.
ORDER TOTAL - GROUND SHIPPING RATES (Approximation)
Mina Gallery prides itself on being able to offer some
of the most competitive shipping rates on the market
________________________________
California Residents get free shipping on orders up to
$999.99 !!
ORDER TOTAL - REGULAR SHIPPING RATES
$0 to $29.99 Shipping Charge $3.95
$30 to 49.99 Shipping Charges $5.95
$50.00 to $69.99 Shipping Charge $8.95
$70.00 to $74.99 Shipping Charge (approximately) $10.95
$75.00 to $149.99 Shipping Charge (approximately) $13.95
$150.00 to $249.99 Shipping Charge (approximately) $14.95
$250.00 to $499.99 Shipping Charge (approximately)* $16.95
$500.00 to $999.99 Shipping Charge (approximately)* $19.95
$1000.00. to $1499.99 Shipping Charge (approximately)*
$25.95
$1500.00. to $1999.99 Shipping Charge (approximately)*
$35.95
*Shipping chart does not account
for items that are very heavy or large in size (check items
for special shipping charges).
** These shipping costs are approximations for ground/regular
shipping services. These values may not be valid for states
where ground shipping is not available (e.g., Hawaii and
Alaska).
*** In cases where shipping costs significantly exceed the
posted approximations you will be contacted before your
account is charged.
ORDER TOTAL - International
SHIPPING RATES (Approximation)
$0 to $99.99 Shipping Charge $25.00
$100.00 to 199.99 Shipping Charges
$30.00
$200.00 to $299.99 Shipping Charge
$33.00
$300.00 to $499.99 Shipping Charge
$35.00
$500.00 to $699.99 Shipping Charge
$45.00
$700.00 to $1099.99 Shipping Charge
$55.00
$1100.00 to $1999.99 Shipping Charge
$65.00
...
*** This price structure does not
apply to oversized items like bodykits
RETURN POLICY and
100% SATISFACTION GUARANTEE
The Mina Gallery staff wants you
to be happy with your purchase. If you find the product
does not meet your needs, contact us to receive a refund.
To receive a refund the product must
be in new condition. Parts that have been installed, damaged,
or otherwise used cannot be returned. Call to receive a
return authorization number **do not return items without
notifying us first.
Return requests should be received
within 30 days of the item's delivery. Only part failures
that occur after the 30 day period will be considered for
a refund.
20% restocking applies on all returns.
Unless the return was due to our mistake, return shipping
costs are the responsibility of the buyer. Most special
order or sale items are not refundable.
We at Mina Gallery want to make your
shopping experience pleasurable. If for some reason you
are not happy with out service, please contact us. We will
go out of our way to resolve issues to our mutual satisfaction.
Thanks you,
Mina Gallery staff
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